Frequently Asked Questions

Go to our Vendor Application Form and apply today.

These specialty gift boxes are one-time boxes (no subscription) released on special occasions such as Valentine's Day, Mother's Day, Elf helper box and more● These boxes are NOT a part or included in your monthly subscription.

All boxes ship the last Friday of the month and arrive the first week of the following month (depending on Canada post shipping)

.● If you subscribe in June, your box will ship at the end of June and you’ll receive it the first week of July.

No, our subscription boxes are designed to help mothers unbox and unwind along their journey throughout motherhood but let’s be honest everyone deserves an opportunity to relax, recharge, & reconnect.

Monthly subscription: the date you placed the order will be the recurring payment date for the following months. 
3 month subscription: you will be billed once every 90 days.
Yearly: you will be charged once a year on the date you signed up

Yes, you can on all of our subscriptions there is a button that says “ Buy now” this is a great way to test out if you enjoy the subscription as a one Month, 3 months up front or a year upfront. The buy now option does not automatically renew.

Complimentary replacement are provided if your product arrives damaged or defective. Please email us at moc.liamg%40samamtuodesserts and attach a required photo evidence of any damaged/defective within 14 days of receipt of the box.
Please ensure you send us a photo of
- The outside condition of box upon arrival
- The damaged item showing evidence damaged/leaking
- A picture of the inside of box you received
Our team will ship you a replacement for damaged items ASAP after receiving these photos. We are unable to process a replacement without these photos. You may be required to send damaged product back to prosses claim. We will provide free shipping label if this is the case.

We ask that you cancel before the 20th of the month. Welcome to email moc.liamg%40samamtuodessertS

Once you subscribe, your method of payment is immediately charged. If you cancel right away, this will only ensure that your subscription will not renew, but you will still receive a box. If you cancel because you have changed your mind and wish to be refunded and not receive a box, you must email use within 48 hours at moc.liamg%40samamtuodesserts and a request a refund via email must be manually processed. Refund will be provided if you email us directly requesting a refund for you order or renewal within 48 hours.